Shipping – LightboxTemplate

How long will my order take to be delivered and how much?

Not long! We know no one wants to wait ages for their package to arrive.

If you wish to track your order, please follow the steps in this article: Can I track my order?

Our chart below outlines delivery times based on the shipping method and your location:

Order Value  Shipping Method  Time Frame  Shipping Fee 
Under $80    US Standard Delivery  7 - 20 business days   $4.95
 International Guaranteed Shipping  23 - 30 business days  $9.95  
 Over $80    US Free Standard Delivery  7 - 20 business days  FREE
 International Guaranteed Shipping  23 - 30 business days  FREE

 

On weekends or holidays, your package will ship out the next business day since we're usually out of the office during these times.

Warning: Due to a significant increase in demand driven by COVID-19, it is taking us longer to fulfill orders. US Territories will delay 5-10 days and outside the US may take 25-30 days to deliver.

Shipping can also be affected by national holidays, adverse weather conditions and other issues. We are not responsible for delays and extra fees incurred due to these events.

Click here to check what your tracking status means or here to know the other possible reasons for delay if you haven't received your order yet. 

P.S. Oh, and by the way, are you worried about the current sale? Fret not! In this busy period, delivery times may be extended but rest assured that we are working super fast to ship your orders in no time. All you need to do is to keep track of your package here and you may also follow up with your local post office for updates.

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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

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DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

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WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

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